![]() ![]() try changing the channel on the router and test. If you see Auto Join disabled under Settings > Wi-Fi > Your Network, tap the More Info button and then tap Auto-Join. A blue checkmark beside a network name means that you're connected. Try changing two settings, make sure to set the Keep Wi-Fi on during sleep to Always. If you find that the connection keeps dropping, try this move: go to Settings > Wi-Fi > Advanced. Rescan and re-enter all details one more time. This can help check if theres an app obscuring the connection. Rebooting your device to Safe mode loads the system without any third-party apps. If your phone still won’t connect to wifi, you should also try rebooting to Safe mode. Cant connect to your TELUS Office Internet: Some of my devices cannot connect. Tap the name of your Wi-Fi network to join. Check Settings > Wi-Fi and press on your router to Forget network. Restart your phone in Safe mode to check whether it is caused by downloaded apps. Select Settings > About > Reset your phone (Windows 10 Mobile: Settings > System > About > Reset your phone).ĭon't know if you tried this: however, go to the wifi settings delete the connection and restart, see if it will find your SSID (connections) and re-login. Go to Settings > Wi-Fi and make sure that Wi-Fi is on. be sure you have made a backup and your phone is fully charged and/or connected to charger): Reset your phone by using the built-in option in the phone settings. If all else fails you may need to do a hard reset (WARNING: A hard reset will erase all your data. Phone should turn on, if not, turn it on. Most users keep their Wi-Fi adapter working on the 2. You can reboot a Linux laptop from the command line. Reboot your Windows laptop or reboot your Mac. pull the battery wait about 10 seconds and re-install the battery. Add a new Wi-Fi network, select your home Wi-Fi, and type the correct password to connect. Make sure you haven’t accidentally turned your WiFi network connection off. How many devices are connected to router? Check your router settings to see if it has a limit for the number of connections and, is it set for an adequate amount? From the WiFi menu, press the connection again, and enter the correct password to complete this method. Hit the Forget this Network button to erase the network. Locate the WiFi connection you wish to erase and press the i button next to it. Are you using MAC address permissions in the router? May need to check/refresh them, if so. Access the Settings app and tap on the WiFi option. ![]()
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